Privacy Policy

1. Who We Are

ZeekLabs ("zeeklabs.ai", "we", "us", or "our") is an AI visibility analytics platform operated by CLIKBOUND PRIVATE LIMITED, a company registered in India.

• CIN: U62013MH2026PTC477590
• GSTIN: 27AANCC9371J1Z0
• Registered Office: HNO 318, Nivant House, Morwadi Padai, Satpala, Virar (West), Vasai-Virar, Palghar, Maharashtra, India — 401301

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the ZeekLabs platform and related services (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address (from Google sign-in or email/password registration)
• Brand Data: Brand names, domains, competitors, and industry information you add for analysis
• Payment Information: Billing details processed securely through our payment provider (Dodo Payments)
• Communications: Messages you send to our support team

2.2 Information We Collect Automatically

• Usage Data: Analyses you run, features you use, and interaction patterns
• Analytics: Page views, session duration, and navigation paths
• Device Information: Browser type, operating system, and IP address

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Run AI visibility analyses on your brands and competitors
• Display your visibility scores, trends, and recommendations
• Process payments and manage your subscription
• Send account-related communications (approval notifications, billing alerts)
• Respond to your support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not sell your personal data.

4. Third-Party Services

To provide the Service, we share data with the following categories of third parties:

• AI Providers: OpenAI, Google (Gemini), Perplexity, and other LLM providers to generate visibility analyses
• Authentication: Google OAuth for sign-in
• Payment Processing: Dodo Payments for subscription billing
• Email Delivery: Resend for transactional emails
• Hosting: AWS for infrastructure and data storage

Each third-party provider processes data under their own privacy terms and applicable data protection agreements.

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption at rest (AES-256) and in transit (TLS 1.3)
• Row-level database security for data isolation between accounts
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal data

6. Data Retention

We retain your data as follows:

• Account Data: Retained while your account is active and for 30 days after deletion request
• Analysis Results: Raw AI responses deleted after 90 days; summarized metrics retained for trend analysis
• Cached Data: Automatically purged when expired
• Billing Records: Retained as required by applicable tax and accounting laws

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications

To exercise any of these rights, email us at founder@zeeklabs.ai.

8. Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how visitors use the Service. You can control cookie settings through your browser.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: founder@zeeklabs.ai
• Address: CLIKBOUND PRIVATE LIMITED, HNO 318, Nivant House, Morwadi Padai, Satpala, Virar (West), Vasai-Virar, Palghar, Maharashtra, India — 401301